Technical Writer Job at Insight Global, San Diego, CA

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  • Insight Global
  • San Diego, CA

Job Description

Title : Sr. Technical Writer

Pay : $120K/year

Schedule : Onsite 5 days per week (NO flexibility on remote or hybrid)

Duration : Direct hire, Perm

Summary Statement:

Researches, creates, and edits operational, instructional, maintenance, and test procedural documents in accordance with internal guidelines by utilizing skills as a seasoned, experienced technical writer with a full understanding of industry standards/practices for technical documentation.

Essential Duties and Responsibilities :

  • Use skills as a seasoned, experienced technical writer with a full understanding of industry standards/practices for technical documentation.
  • Research, create, and edit operational, instructional, maintenance, and test procedural documents in accordance with internal guidelines as well as industry standards and best practices.
  • Conduct interviews with and observe work performed by various users, technical staff, and production staff to gather data for documentation.
  • Gather photographs and other useful media to enhance and provide visual clarification of documents.
  • Research and translate technical information into manuals and/or documents for nontechnical and technical users.
  • May audit processes and specifications.
  • Produce work product that confirms to the company documentation and quality assurance standards.
  • Utilize Microsoft Office products (MS Word, etc.) to prepare documents.
  • Work on documentation of diverse scope.
  • Coordinate reviews and approvals of draft documents with subject matter experts prior to finalizing/releasing documents.
  • Interact with internal and external personnel at all levels.
  • Performs housekeeping and clean-up tasks as required
  • Performs all other duties requested, directed, or assigned

Education and Experience:

  • Bachelor's degree (B.A.) from four-year college or university in a related discipline and 10-15 years of directly related experience and/or training; or equivalent combination of education and experience.
  • 10 years “hands-on” experience with researching, creating, and editing manufacturing/test procedures, user manuals and other technical documentation.
  • Extensive manufacturing background with technical products.
  • ERP knowledge/experience; experience with IFS preferred

Job Knowledge, Skills and Abilities:

  • Extensive knowledge of gathering information for and creating technical documentation for manufacturing and testing of technical products.
  • Excellent information gathering skills.
  • Extensive knowledge of reading, interpreting, and understanding technical drawings, diagrams, procedures, manuals and instructions.
  • Exceptional ability in creating technical documentation for non-technical persons.
  • Ability to analyze and comprehend information and inquiries furnished in written, verbal, or diagram form.
  • Exceptional English grammar skills.
  • Ability to communicate professionally with individuals at all levels of the organization.
  • Strong mechanical aptitude.
  • Good computer skills, especially MS Word, and ability to comprehend ERP.
  • Self-starter with ability to work effectively with limited supervision.

Physical and Mental Demands:

  • Ability to work in an office environment and a production environment.
  • Ability to observe and collect data on manufacturing and test processes/methods.
  • Ability to retain job related information and instructions.
  • Ability to read and accurately interpret information.
  • Ability to communicate effectively in English with customers, coworkers and managers.
  • Ability to exchange accurate information.
  • Ability to prepare clear and concise technical documents that are easily understood by non-technical persons.
  • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, ability to distinguish colors, and ability to adjust focus.

Job Tags

Permanent employment, Work at office,

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