Job Description

Position Summary :

Our client is a commercial real estate firm headquartered in Mt. Laurel, NJ; they are seeking an experienced and dedicated Property Manager to oversee a portfolio of shopping centers throughout the Philadelphia Metropolitan area. The Property Manager will be responsible for day-to-day operations, financial performance, tenant relationships, and maintenance to ensure properties are efficiently managed, well-maintained, and profitable in alignment with individual client expectations. This role demands a high level of organization, customer service, and expertise in commercial property management.

Key Responsibilities: The following key responsibilities are completed in coordination with and with the assistance of a Project Coordinator, Property Accountant and other support staff as necessary however the Property Manager is the client facing point of contact and therefore ultimately responsible for satisfactory completion.

Tenant Relations:

• Serve as the primary point of contact for tenants, addressing inquiries, concerns, and ensuring tenant satisfaction.
• Communicate with tenants regarding building policies, services, and events to maintain positive relationships.
• Interpret lease agreements, determining landlord vs. tenant responsibilities and ensuring compliance with lease terms.

Property Operations:

• Conduct regular property inspections, focusing on grounds, buildings, maintenance needs, aesthetics, and life/safety requirements.
• Oversee day-to-day operations, including cleaning, landscaping, security, and routine services.
• Place service requests with contractors, supervise their work, and ensure satisfactory completion of maintenance and repairs.
• Solicit bids for service contracts and projects and make recommendations to clients while ensuring maximum value.
• Ensure compliance with service contracts regarding quality, scope, timing, and pricing.

Financial Management:

• Prepare, manage, and analyze annual operating budgets and monthly financial reports for assigned properties.
• Monitor income and expenses, ensure adherence to budget targets, and analyze cash flow/balance for owner distribution.
• Oversee rent collection, assess late fees, and manage tenant payment issues, including defaults, legal actions, and evictions.
• Instruct property accountants on tenant payment discrepancies and authorize write-offs as needed.
• Provide monthly, quarterly, and annual financial reports, analyzing property performance, variances, and projections.

Lease Administration:

• Maintain accurate lease records, enforce lease terms, and ensure tenant compliance.
• Track key lease dates (expirations, renewal options) and proactively work on tenant retention strategies.
• Coordinate inspections for insurance, lenders, and township requirements, ensuring all documentation is up to date.

Compliance & Risk Management:

• Ensure compliance with local, state, and federal regulations, including building codes and safety standards.
• Implement risk management strategies, including insurance, fire protection, and emergency response plans.
• Manage property insurance claims, working closely with adjusters and contractors as needed.

Capital Improvement Projects:

• Identify and propose capital improvements to enhance property value, functionality, and tenant satisfaction.
• Oversee construction management for building and tenant improvements, including capital expenditures.
• Manage project timelines and budgets, coordinating with contractors and vendors from bid solicitation to project completion.

After-Hours and Emergency Response:

• May need to respond to after-hours emergencies and be available for urgent matters.

Qualifications:

• Education : Bachelor’s degree in Business Administration, Real Estate, or a related field (preferred).
• Experience : Minimum 2+ years of commercial property management experience.
• Licenses : NJ/PA real estate license preferred; required to obtain shortly after hire.

Skills :

• Proficient in property management software (e.g., Yardi, MRI) and MS Office.
• Strong financial acumen with experience in budgeting, financial analysis, and reporting.
• Excellent communication, negotiation, and interpersonal skills.
• Detail-oriented with strong organizational and multitasking abilities.

Working Conditions:

• Primarily office-based with regular on-site visits to properties.
• Limited evening or weekend work may be required to address tenant needs or manage projects.
• Flexible schedule/work from home on Fridays

Compensation and Benefits:

• Benefits : Comprehensive package including medical, dental, vision, life insurance, 401(k) plan, and 18 PTO days to start.

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