Job Description

Job Summary:

Our client is seeking a Program Assistant to join their team! This position is located remote in Downey, California.

Duties:

• Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives
• Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery
• Assist in the development and refinement of program procedures to enhance operational effectiveness
• Perform accurate data entry and utilize various computer systems to support program functions
• Maintain organized and up-to-date filing systems
• Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers
• Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction

Desired Skills/Experience:

• Associate’s degree or equivalent education required
• Proven experience in accounting, record keeping, and managing filing systems
• Proficient in Microsoft Excel and database management tools
• Strong computer literacy with the ability to quickly learn and adapt to new software platforms
• Excellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficiently

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $25.30 and $36.14 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

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