Job Description

At Four Points FCU, we are committed to helping individuals and families achieve their homeownership dreams. We provide tailored mortgage solutions with a focus on customer satisfaction and financial empowerment. As a growing organization, we’re seeking a motivated and bilingual Mortgage Loan Originator to join our dynamic team.

Job Summary:

As a Mortgage Loan Originator , you will be responsible for guiding clients through the mortgage application process, from initial consultation to loan closing. This role requires a deep understanding of mortgage products, industry regulations, and a high level of customer service. Fluency in Spanish is a must, as you will work with a diverse client base, including Spanish-speaking customers, to help them navigate the loan process and achieve their homeownership goals.

Key Responsibilities:

• Assist clients in determining their mortgage needs and educate them on loan options available.
• Provide advice on loan eligibility, terms, and required documentation.
• Analyze clients’ financial situations (income, credit, assets) to determine the best loan products.
• Pre-qualify clients for mortgage loans and manage loan applications through processing, underwriting, and closing.
• Communicate effectively with Spanish-speaking clients, translating complex mortgage information and terms.
• Develop and maintain strong relationships with clients, real estate agents, and other referral partners.
• Stay up-to-date with industry trends, mortgage products, and regulatory changes to ensure compliance.
• Meet or exceed monthly loan origination goals and maintain high standards for customer satisfaction.
• Provide superior customer service throughout the loan application and closing process.
• Resolve any issues or concerns clients may have and ensure a smooth and timely closing process. 

  Qualifications:

• Fluency in Spanish (both verbal and written) is required.
• Proven experience as a Mortgage Loan Originator or in a similar lending role.
• Strong knowledge of mortgage products, processes, and industry regulations.
• Ability to analyze financial documents, credit reports, and other relevant information.
• Excellent communication and interpersonal skills.
• Ability to explain complex financial concepts in a clear and concise manner to clients.
• Strong organizational and time management skills.
• NMLS (Nationwide Mortgage Licensing System) certification required.
• Knowledge of local real estate markets is a plus.
• Self-motivated, goal-oriented, and customer-focused.

Preferred Skills:

• Experience working with Spanish-speaking communities.
• Bilingual in English and Spanish, with the ability to manage a wide range of customer concerns in both languages.
• Familiarity with mortgage-related software and CRM tools.

Why Work at Four Points FCU?

• Competitive salary with commission-based incentives.
• Comprehensive benefits package (health, dental, 401K, etc.).
• Opportunities for career advancement in a growing company.
• A supportive and collaborative team environment.
• Flexibility to work remotely or in the office as needed.

If you are passionate about helping clients achieve their homeownership dreams and have the skills and experience to thrive in a fast-paced, bilingual environment, we encourage you to apply! 

PI18e7a43c0fad-30492-38461773

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