Live Chat Agent Job at RAPID AIRPORT SHUTTLE, LLC, Rapid City, SD

U25uVFNjRGVxcVJxbTBCbElzUGx4NG1WVVE9PQ==
  • RAPID AIRPORT SHUTTLE, LLC
  • Rapid City, SD

Job Description

Job Brief

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements And Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.

Job Tags

Similar Jobs

DarrowEverett LLP

Corporate Associate Job at DarrowEverett LLP

 ...effort to expand its footprint in the Charlotte, North Carolina market, DarrowEverett LLP is looking for an experienced Corporate Associate Attorney with immediate availability. Candidate(s) should have a strong acumen for leadership and a desire to be an integral part... 

BCS Finance

Financial Analyst Job at BCS Finance

Were seeking a Financial Analyst to join a $400M+ organization and play a key role in supporting the CFO and senior leadership team. This position will be involved in financial analysis, budgeting, forecasting, and special projects across multiple entities. Key Responsibilities...

GameStop

Lead Cloud Engineer, Cloud & TechOps Job at GameStop

 ...As the Lead Cloud Engineer, you will be responsible for designing, implementing and managing GameStops IT Infrastructure. You will...  ...experience in retail or e-commerce infrastructure management. Mastery of cloud platforms (e.g., AWS) and DevOps methodologies.... 

Southwest Autism Research & Resource Center

Research Associate Job at Southwest Autism Research & Resource Center

 ...RESEARCH ASSOCIATE Position Summary: This is an entry level research position responsible for data entry, study recruitment, and...  ...necessary and requested. Who You Are ~ Bachelors Degree in psychology or a closely related field from an accredited college or... 

Ashley | The Wellsville Group

Visual Merchandising Specialist Job at Ashley | The Wellsville Group

Are you passionate about design and eager to make an impact? As a Visual Merchandising Specialist , youll bring creativity and style to life by executing vibrant displays in our showrooms and outlets, ensuring they align with our high standards of visual appeal. ...