Level 1 IT helpdesk agent Job at Coforge, Sioux Falls, SD

VDN6YlJjN2VxNkJvbjBKbUo4TGx3WXlUVXc9PQ==
  • Coforge
  • Sioux Falls, SD

Job Description

Job Title: Level 1 IT helpdesk agent

Skills: Troubleshooting, IT helpdesk

Experience: 1+ Years

Job Location: Sioux Falls, South Dakota

Onsite role and Full time

We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:

  • Provide Level 1/2 support to the client.
  • Identify issues and escalate issues when necessary.
  • Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
  • Escalate user issues to appropriate resources when necessary.
  • Perform software, hardware and basic network troubleshooting.
  • Clearly document user issues and troubleshooting steps.
  • Maintain technical documentation.
  • Perform other duties as assigned.

Job Tags

Full time,

Similar Jobs

Savannah College of Art and Design

English Language Coach Job at Savannah College of Art and Design

As an English language coach under the guidance of department leadership, you will collaborate with academic services and institutional effectiveness to provide on-ground and virtual English language support. You will work under the direction of the associate director ...

SanDow Construction, Inc

Business Development Manager Job at SanDow Construction, Inc

Company Description SanDow Construction, Inc. (SanDow) is a full-service General and Environmental Contractor with approximately 15 years of experience. We handle a wide range of projects, from small interior renovations to new construction, infrastructure repair, ...

Arepet Express

Dispatcher Job at Arepet Express

 ...Arepet Express, LLC is seeking to fill a Dispatcher position for our McAllen, TX location. Position Summary Arepet Express, LLC provides transportation of sand for the oil field, which is a 24/7 service. The Dispatcher role is split into two 12-hour shifts, with... 

PriceSenz

Waste/Recycling Assistant Job at PriceSenz

 ...exerting forces equivalent to lifting up to 100 pounds (e.g., boxes, pallets) Ability to complete field observations of waste and recycling container contents Ability to drive to locations across Airport property Ability to work outdoors for extended periods... 

Nuvantis Health LLC

Registered Nurse Job at Nuvantis Health LLC

 ...Drawing blood, urine samples, and other body fluids for lab work Educating patients and family members on treatment and care plans, as well as answering their questions Supervising licensed practical and vocational nurses, nursing assistants, and nursing students...