Job Description

Leasing Consultant

Location: Knoxville, TN

Reports to: Property Manager

Full-Time | On-Site

About the Role

We’re looking for a Leasing Consultant to lead occupancy, resident retention, and community engagement at our multifamily community, home to a vibrant student resident base. This role blends traditional leasing with social media marketing, resident outreach, and event planning — perfect for someone who enjoys both relationship-building and results-driven work.

You’ll partner closely with the Property Manager and on-site team to drive leasing goals, deliver exceptional service, and create a welcoming, student-centered community.

What You’ll Do

Leasing & Resident Relations

• Lead the full leasing process: tours, applications, screenings, and lease execution.
• Deliver responsive, high-quality customer service to prospective and current residents.
• Support move-ins, renewals, and move-outs with accuracy and care.
• Monitor occupancy trends and recommend strategies to maximize leasing success.

Marketing & Social Media

• Develop and manage social media campaigns that drive awareness and leasing traffic.
• Partner with marketing teams to produce engaging digital and print content.
• Track lead sources and recommend improvements to boost ROI.

Community Engagement

• Build strong relationships with students, parents, and campus partners.
• Plan resident events and community-building initiatives to enhance satisfaction.
• Act as a brand ambassador online and in person, fostering a positive living environment.

Team & Operations

• Maintain accurate leasing and resident files.
• Support the Property Manager with reports and occupancy updates.
• Partner with maintenance to ensure units are ready on time.

What We’re Looking For

• Leasing or property management experience (student housing experience a plus).
• Strong communication and customer service skills.
• Social media savvy — comfortable creating and promoting engaging content.
• Organized, detail-oriented, and able to thrive in a fast-paced environment.

Education/Training, Skills, and Experience Needed

• Bachelor’s degree preferred; equivalent education and experience considered.
• Minimum of 2 years of leasing, sales, or customer service experience, preferably in student housing or multifamily properties.
• Experience managing social media platforms (Instagram, TikTok, Facebook) for business/marketing purposes.
• Strong interpersonal and communication skills with the ability to connect with a student population.
• Proficiency in Microsoft Office and property management software (Yardi, Entrata, RealPage, or similar).
• Goal-oriented with proven ability to meet or exceed leasing targets.

If you’re passionate about creating a community where residents feel at home and connected, apply today to join our growing team.

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