Entry Level Logistics Coordinator (Bilingual in Mandarin) Job at IM Global LLC, Elk Grove Village, IL

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  • IM Global LLC
  • Elk Grove Village, IL

Job Description

IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.

Responsibilities Overview

  • Coordinate daily logistics tasks with internal teams, port offices, and domestic colleagues.
  • Handle truck delivery rate inquiries from clients via phone and email.
  • Communicate with consignees and shippers to confirm delivery details, including appointment requirements, address accuracy, business hours, and special instructions.
  • Schedule and negotiate with trucking vendors for pickups and deliveries.
  • Monitor real-time delivery progress, address any delays, and collect proof of delivery for record-keeping.
  • Support the finance team by verifying and reconciling transportation invoices.
  • Source and onboard new transportation vendors to reduce costs and improve service quality.
  • Optimize delivery routes to improve efficiency and reduce transit times.
  • Dispatch drivers with clear instructions and ensure they are equipped for successful deliveries.
  • Act as a point of contact for customer delivery inquiries, providing timely updates.
  • Analyze delivery data to identify areas for process improvement.
  • Ensure all transportation activities comply with local traffic laws and company policies.
  • Collaborate closely with customer service, warehouse, and logistics teams to ensure smooth operations.

Qualifications

  • Bachelor's degree in Supply Chain, Business Management, or related fields.
  • Proven experience in a dispatch or logistics role, preferably in the last-mile delivery or courier industry.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Excellent communication and interpersonal skills.
  • Familiarity with routing software and tracking systems.
  • Ability to remain calm under pressure and make quick, informed decisions.
  • Knowledge of local geography and traffic patterns.
  • Flexibility to work variable hours, including evenings and weekends.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Weekends as needed

Language:

  • Mandarin (Required)

Work Location: In person

Job Tags

Full time, Local area, Visa sponsorship, Shift work, Afternoon shift,

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