Position Summary:
The E-Commerce Fulfillment Coordinator will ensure the timely, accurate, effective processing and handling of e-commerce orders and returns.
Responsibilities:
• Handle all product picking
• Handle all product packing
• Follow Omni-Channel guidelines in order to execute a flawless packaging
• Work with Customer Service on order status and requests
• Ship via UPS
• Receive all returns
• Evaluate the overall quality of the product returns
• Process the returns within 48 hours from arrival
• Follow-up on product status and return the product to stock
• Create and distribute reports on specific e-commerce reporting metrics
Requirements:
• At least 2 years of previous experience in a warehousing role in an innovative small to medium environment
• Experience working with Warehouse Management System , Magento, SAP, and Excel
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