We are looking for a Customer Care/Membership Placement Specialist at our new Girl Scout DreamLab in Sheffield!
Our Membership Placement Specialist is primarily responsible for initiating contact and facilitating registration for potential members who have expressed interest in joining Girl Scouts and for providing the highest level of customer service to all members, both external and internal. The Membership Placement Specialist is the first point of contact for inquiries via phone, email or in person. The Specialist is responsible for providing the highest level of customer service to all members, both external and internal. The employee provides support to GSNEO members/volunteers as needed to effectively administer the goals of GSNEO.
Responsibilities:
Supports the conversion process from a lead to member/volunteer through a streamlined, customer-friendly process that meets the customer’s needs.
· Track and manage communication with current and potentials members to close leads
and complete renewals using Volunteer Systems ( CRM).
· Skillfully execute sales strategies to convert prospective leads into registered and engaged members.
· Assist with background screening process for adult members.
· Create and maintain troop opportunities in the Volunteer Systems participation catalog to meet recruitment and community needs.
Supports functions of a multi-channel contact center. Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers.
Seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. Maintains a customer-centric environment in public areas of council facilities.
Supports the operation of their assigned service center with efforts such as the opening and closing of building, processing mail, maintaining office supplies and orders through approved channels, and reporting on property maintenance issues. Provides Retail Shop coverage as needed.
...candidate is not in NC, they will have to usetheir own equipment until they start working on-site. Ourclient has an opening for a Cobol Developer (761497) Thisposition is 9 months, with the option of an extension, and the client is in Raleigh,NC. Skill...
...in 2009. Learn more about us here . Overview As a Technical Product Specialist, youll own the full lifecycle of the eDiscovery Identification Tool, ensuring its stability, compliance, and continuous innovation. Acting as the link between strategy and execution...
Reports To: Operations Manager Position Summary: The Process Improvement Specialist is responsible for optimizing production processes within the precast concrete facility. This role focuses on identifying inefficiencies, implementing process enhancements, and supporting...
...reports to present to each line of business providing information on records review, outcomes, trends, and savings that directly impact medical costs and contracting rates. 15% Manages records retrieval, release, HIPAA compliance, and all aspects of document management. 10...
...opportunity and if you think you can be a good fit then share your resume including contact details for further discussion. Python Developer New York City, NY Only Independent Candidates - with validity of 12 months Look for Nearby candidates...