Job Description
Title: Customer Service Coordinator I
Location: Corning, NY 14831 (Onsite)
Note: Training will occur onsite - worker will then be able to work remote until the team returns onsite - must be local to Corning, NY or surrounding areas.
No overtime expected, if overtime is needed it will be when manager approved.
Schedule: Mon-Fri, 7:30am-4:30pm/8:00am-5:00pm
Job Description:
Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers.
Responsibilities include:
- Position acts as a liaison between internal customers at all levels, and other departments within division.
- Enters reservations into conference room scheduling software and facility work order system.
- Enters work orders into software utilized by division partners.
- Meets with department groups for customer events.
Education Required:
- 2 year degree REQUIRED, business related fields are preferred.
General Skill Set:
- Punctuality
- Detail oriented
- Excellent customer service skills that include listening
- Excellent phone skills that includes good enunciation
- Ability to work with a team and alone
- Good data entry and typing skills
- Good time management skills
- Calendaring skills.
Desired Skills:
- Call center experience
- Quick learner
- High energy
- Experience with room scheduling software
- Good working knowledgeable of Microsoft Office.
Job Tags
Work at office, Local area,