Job Description
Centralized Scheduling Coordinator
📍 Las Colinas | 🕒 Full-Time | 💼 Exempt – Salary
Are you passionate about supporting individuals with intellectual and developmental disabilities (IDD) through efficient and person-centered scheduling? Join our team as a Centralized Scheduling Coordinator and help ensure our care teams are empowered to deliver exceptional services.
About the Role
As a Centralized Scheduling Coordinator , you’ll be responsible for creating and maintaining staffing schedules across multiple group homes, day programs, and service locations. You’ll play a key role in ensuring adequate coverage, minimizing overtime, and supporting staff satisfaction—all while aligning with client needs and regulatory standards.
What You’ll Do
- Develop daily, weekly, and monthly schedules for DSPs, nurses, and other care staff.
- Coordinate appointments for medical, behavioral health, therapy, and other services.
- Communicate appointment details to staff, individuals served, guardians, and transportation providers.
- Monitor staffing levels and respond to last-minute scheduling needs.
- Collaborate with program managers to support person-centered scheduling.
- Use scheduling and EHR software to track services and staff assignments.
- Maintain accurate service records in compliance with Medicaid and agency guidelines.
- Support audits, reporting, and quality assurance activities.
What We’re Looking For
Required:
- Bachelor’s degree
- 1–2 years of experience in scheduling, administrative support, or care coordination
- Strong communication and organizational skills
- Proficiency in Microsoft Office and scheduling/EHR software
- Understanding of HIPAA and confidentiality standards
Preferred:
- Experience in IDD services, behavioral health, or human services
- Familiarity with Medicaid billing and documentation standards
- Knowledge of electronic health records (e.g., Therap, Foothold AWARDS)
Core Competencies:
- Excellent time-management and attention to detail
- Strong interpersonal skills
- Ability to manage competing priorities under pressure
- Commitment to person-centered care
Work Environment
- Hybrid role: Minimum 3 days in-office
- Occasional travel (up to 10%) to residential and day sites
- On-call rotation for after-hours scheduling support
Job Tags
Full time, Work at office,