Job Description

Bilingual Production Assistant – Non-QM Lending

Location: Remote | East Coast (Preferred: Florida – Miami, Palm Beach, Fort Lauderdale)

Direct Hire | Full-Time

Base Salary: $40,000 – $60,000 (DOE) + Commission

About the Role

Wheeler Staffing Partners is hiring a Bilingual Production Assistant (Spanish/English) to join a fast-paced Non-QM Wholesale Lending team. This is not an administrative role—this is a sales-driven opportunity supporting Account Executives (AEs). The Production Assistant will work closely with brokers, helping re-engage accounts, increase pipeline activity, and drive revenue growth.

Compensation

• Base Salary: $40,000 – $60,000 (depending on experience)
• Commission: Paid by the AE(s) supported; 1 basis point on closed loans (average $1,000 – $4,000 per month; some Production Assistants exceed $100k annually)

Key Responsibilities

• Support assigned Account Executives in daily sales and customer service activities
• Make outbound calls to brokers to increase engagement and re-establish relationships
• Conduct account performance reviews with AEs and track business trends
• Provide responsive customer service to accounts via phone and email
• Assist in pricing and structuring loans for brokers and clients
• Collaborate with operations and credit to track file status throughout the loan process
• Deliver marketing and engagement support for accounts and prospects

Qualifications

• Must be bilingual in Spanish and English
• Minimum 2 years of experience in the mortgage industry required
• Wholesale lending experience required
• Non-QM lending experience highly preferred
• Previous sales experience required; strong interest in sales growth and client engagement
• Proficiency with Encompass LOS required
• Strong skills in Microsoft Office (Excel, Word, Outlook) required
• Bachelor’s degree in Business, Finance, or related field preferred

Skills and Competencies

• Strong knowledge of mortgage operations, including processing, underwriting, and closing
• Polished, professional communication skills (written and verbal)
• Outgoing, engaging personality with a strong sales-driven mindset
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving, analytical, and organizational skills
• Proactive, solutions-focused, and able to work independently as well as part of a team

Working Conditions

• Fully remote, must be based in the Eastern Time Zone (East Coast preferred)

Benefits

• Competitive base salary + commission
• Medical plans available Day 1
• 401(k) with company match, eligible Day 1
• Collaborative, growth-oriented culture
• Professional development and advancement opportunities

Why Apply Through Wheeler Staffing Partners

When you apply with Wheeler Staffing Partners, you gain more than just access to a job posting—you gain a dedicated recruiting partner. Our team works closely with you throughout the hiring process, providing interview guidance, employer insights, and ongoing communication. We take the time to understand your background and career goals to match you with the right opportunities. With Wheeler Staffing Partners, you can be confident that your application is prioritized and your career growth is supported.

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